This essential sales tool reveals:

  • Why selling services helps sell more products.

  • Why everyone needs to sells services.

  • How to tap the power of your hidden sales force within.

  • How to determine if selling services is appropriate for your organization.

  • Which of the three selling services strategies is right for you.

  • The common barriers to seriously selling services and the common steps taken to address these barriers that never work.

  • Five mandatory “got to do it” actions required to turn box pushers into sellers of the invisible.

  • Four free-to-fee strategies that never work.

  • How to transition from free to fee and not irritate customers or drive the sales force crazy.

  • What executives must say and do, and do again, to make the transition to selling services.

  • How to grasp the challenge of the channel to implement proven strategies.

  • Ten steps to building a portfolio of services that customer want and will pay for.

  • Five stages of leading services in a product company required both for organizational effectiveness and personal sanity.

  • The misconception that selling services lowers overall profit margins.

Dr. Jim Alexander, world-renown researcher, speaker, consultant,
and services expert.

SEE WHAT OTHERS HAVE TO SAY ABOUT SERIOUSLY SELLING SERVICES

What You'll Find in This Book
Who Should Read This Book